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User ID Requirements

  • 6 to 10 characters
  • Includes at least 1 letter
  • No special characters
  • Only lowercase characters are allowed
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E-Mail Address Policy

  • The recipient email address may be a maximum of 64 characters long and consist of:
    • Uppercase and lowercase letters in English (A-Z, a-z)
    • Digits from 0 to 9
    • Special characters such as ! # $ % & ' * + - / = ? ^ _ ` { | " ( ) , : ; < > @
    • Alternative special characters such as " ( ) , : ; < > @ [ \ ]
    • Note:
    • A special character cannot appear as the first or last character in an email address or appear consecutively two or more times. The most commonly used special characters are the period (.), underscore(_), hyphen (-) and plus sign (+).
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Password Requirements

  • Passwords are case sensitive and must meet the following requirements:
    • New password is different than current password
    • Includes at least 8 characters
    • Includes at least 1 lowercase letter
    • Includes at least 1 uppercase letter
    • Includes at least 1 number
    • Includes at least 1 of the following special characters:
      - ! $ ^ & * ( ) / _ + | ~ = ` { } [ ] : ; ? , . @
  • Reminder: Passwords are valid for 180 days
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Passwords must contain the following to be compliant.

  • Passwords must be 8-10 characters.
  • Passwords must be alphanumeric and contain at least one special character (!,#,$,%).
  • Passwords must have one upper and one lowercase letter.
  • Do not use easily guessable passwords, such as your name, username, city you live in.
  • New passwords must not be set to be the same as the previous password.
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